At Problean Store, your privacy is our top priority. We want you to shop with confidence, knowing that your personal information is protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Note: This policy does not apply to third-party websites, companies, or organizations linked from our site.
1. Information We Collect
To enhance your shopping experience, Problean Store collects two types of information:
(1) Personal Information
We collect personal information that you voluntarily provide, including:
- Name
- Mailing Address
- Telephone Number
- Email Address
How We Use Your Personal Information:
- To respond to inquiries and customer service requests
- To process transactions and orders
- To send important updates regarding our products and services
🔹 We do NOT sell your personal information to third parties.
(2) Non-Personal Information
We also collect non-personal data through automated means, such as:
- IP Address – Identifies your computer/network for data transmission
- Referrer Information – Shows how you arrived at our website
- Environmental Variables – Includes browser type, operating system, access time, and web pages visited
Why We Collect Non-Personal Information:
- To analyze website traffic trends
- To improve website functionality and user experience
2. Use of Cookies
Cookies are small data files stored on your device that help websites recognize you and remember your preferences. Problean Store uses cookies to:
- Improve your shopping experience
- Provide personalized content
- Track website analytics
Managing Cookies:
- You can delete or disable cookies via your browser settings.
- Disabling cookies may affect website functionality.
3. Third-Party Merchants
Dolvora Store acts as an Online Service Provider (OSP), allowing customers to shop from multiple vendors. When you place an order, your email may be shared with vendors only for order fulfillment purposes.
🔹 We NEVER sell or distribute your personal information for marketing or third-party purposes.
4. Online Tracking & “Do Not Track” Requests
If your browser sends a “Do Not Track” (DNT) signal, we will still:
- Collect cookies and user data for essential website functions.
- Not track your actions after you leave our site.
5. Data Security Measures
We take reasonable security precautions to protect your personal information from:
- Unauthorized access
- Loss, theft, or misuse
- Modification or disclosure
Our Security Measures Include:
✔ Encryption & firewalls
✔ Secure authentication methods
✔ Limited access to sensitive data
✔ Periodic security audits by third-party experts
🚨 While we take commercially reasonable steps to protect your data, complete security on the internet cannot be guaranteed.
Data Breach Policy
In the event of a security breach, Dolvora Store will:
- Contain and resolve the issue.
- Notify affected users promptly.
- Implement enhanced security measures to prevent future incidents.
6. Privacy Policy Updates
By using our website, you agree to the latest version of this Privacy Policy.
- This policy may change as our security measures and procedures evolve.
- We encourage you to check this page regularly for updates.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our Customer Service Department:
📧 Email: [Your Customer Support Email]
Thank you for trusting Problean Store with your privacy!